Last Updated: January 28, 2026
Welcome to Nexone.ph (“Nexone”, “we”, “our”, or “the Platform”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how information is collected, used, stored, and disclosed when you access or use our website and services.
By using Nexone.ph, you acknowledge that you have read and understood this Privacy Policy.
We may collect and process the following categories of information:
Name (if provided)
Email address
Username
Contact details
Account credentials (encrypted)
Game ID, server, region, or account identifiers required for fulfillment
Purchased products and amounts
Transaction reference numbers
Order status and system logs
Payments are processed exclusively by third-party payment service providers.
Nexone.ph does not store or have access to full payment credentials, including card numbers, e-wallet login details, or banking information.
Messages sent to customer support
Emails or inquiries related to orders or disputes
IP address
Browser type and device information
Access logs and timestamps
Cookies and similar technologies
This data is collected to maintain security, prevent fraud, and improve platform performance.
We use collected information for the following purposes:
To process and fulfill digital product purchases
To verify transactions and prevent fraud or abuse
To provide customer support and respond to inquiries
To operate, maintain, and improve our platform
To comply with legal, regulatory, and partner obligations
To send service-related notices, updates, or policy changes
To send promotional communications only where consent is given
We process personal data based on one or more of the following legal grounds:
Performance of a contract (order fulfillment)
Compliance with legal obligations
Legitimate business interests (fraud prevention, platform security)
User consent (marketing communications)
Nexone.ph works with trusted third-party providers to deliver its services, including but not limited to:
Xendit – payment processing
GCash / Maya / Banks – payment channels via payment gateways
Google – analytics, performance monitoring
Meta (Facebook) – customer support and marketing tools
These third parties process data in accordance with their own privacy policies and applicable laws. Nexone.ph is not responsible for the privacy practices of third-party platforms.
Nexone.ph primarily operates in the Philippines and Southeast Asia.
Your data may be processed or stored on servers located outside your country of residence where required for payment processing, analytics, or service delivery, in accordance with applicable data protection laws.
We use cookies and similar technologies to:
Remember user preferences
Improve site functionality
Analyze traffic and usage patterns
You may disable cookies via your browser settings, but some features of the Platform may not function properly as a result.
We retain personal data only for as long as necessary to:
Provide our services
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Users may request account deletion or data removal, subject to legal retention obligations.
Subject to applicable laws, you may:
Request access to your personal data
Request correction of inaccurate data
Request deletion of personal data
Withdraw consent for marketing communications
Requests may be submitted to [email protected].
Identity verification may be required before processing requests.
Nexone.ph services are intended for individuals 18 years old and above.
Users under 18 should only use the Platform with parental or guardian supervision.
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date. Continued use of the Platform constitutes acceptance of the revised policy.
For questions, concerns, or data-related requests, contact:
Email: [email protected]
Facebook: https://www.facebook.com/NexoneGameCredits